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How AI is Transforming Efficiency in Construction

An internal trial of AI tools convinced Australian construction giant John Holland Group of the significant potential AI in construction holds for improving business efficiency.

AI Trial at John Holland

The company initially experimented with a private version of ChatGPT, which quickly gained popularity across teams, achieving over 200 daily users and processing more than 1000 queries per day. Most users leveraged the AI to accelerate document writing and summarisation tasks.

The early results were compelling: AI usage was saving staff between 30 to 60 minutes per day, amounting to almost 10 hours of time savings per employee each month.

Scaling AI Across Construction Functions

Following these promising outcomes, John Holland expanded AI adoption across its IT, building, infrastructure, rail, transport, and major projects teams. Staff training sessions, including scenario discovery workshops, supported the broader rollout and helped identify practical, industry-specific applications.

AI-Driven Innovation in Design and Delivery

John Holland is now actively exploring how AI can enhance collaboration with engineering and design partners. One promising area is optimising building designs to reduce material usage, such as concrete and steel, without sacrificing structural integrity. Even small percentage reductions could significantly lower the carbon footprint across multiple projects.

AI for Streamlining Tender Preparation

Additionally, AI tools are being considered for streamlining tender preparation, with the potential to extract key insights from historical spreadsheets and bids. If successful, this would substantially reduce the time and cost associated with winning new projects.

Conclusion

John Holland’s experience highlights how early adoption of AI in the construction sector can deliver tangible operational efficiencies and support broader business innovation. With careful integration and industry-specific training, AI can become a transformative tool for project delivery and sustainability goals.